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External
marketing department.

Full marketing function for organisations that prefer not to set up (or don't yet need) an internal department. Strategy, planning, supplier coordination, reporting. Like having a department — without having to have one.

1+
Dedicated person
12 months
Minimum commitment
20+
Suppliers coordinated
Who this service is for

For organisations that need serious marketing without an in-house team.

SMEs in growth phase

Turnover that already justifies serious marketing but doesn't scale to hiring 3-5 people. The external department covers the function with controlled variable cost.

Organisations reorganising

Loss of team, change of leadership, transition phase. The external department brings continuity while you decide the optimal internal structure.

Family businesses in handover

Outgoing generation without strong marketing profile, incoming generation not yet established. The external department brings order while the new leadership settles.

Businesses with seasonality

Organisations with marked high/low season (tourism, agriculture, events). Maintaining an internal department all year is expensive — the external one adjusts.

Methodology

Like in-house, without the contract.

Phase 01

Immersion + diagnosis

First 4-6 weeks of business immersion: customer, competition, team, suppliers, data. Full diagnosis and initial plan.

Phase 02

12-month plan

Year roadmap: objectives, budget per line, channels, calendar, KPIs. Leadership-approved plan that serves as the framework for everything that follows.

Phase 03

Coordinated execution

Day-to-day: coordination with agencies, suppliers, internal teams. Briefings, creative supervision, campaign launches, budget management.

Phase 04

Reporting + iteration

Monthly meetings with leadership. Living dashboard. Systematic learning that adjusts the plan quarterly with real data.

What you gain

What an external department delivers.

For organisations not yet at the size or need for a full internal department, the external one brings concrete advantages:

01 · Controlled cost

No payroll or infrastructure.

The monthly cost is fixed and known. Goodbye to payroll, social security, equipment, office software, holidays, sick leave. Controlled variable cost that scales with your reality.

02 · Immediate experience

You have 15 years of experience from day 1.

No learning curve. From day one you have a senior profile with multi-sector experience covering the function. A similar profile hired internally would cost considerably more.

03 · Supplier network

You reach specialists.

Access to a consolidated network of specialist suppliers (creative, ads, SEO, video, analytics). Without having to test and discard mediocre agencies for months.

04 · Continuity

It doesn't depend on one person.

If your internal lead leaves, the knowledge leaves with them. The external department is a stable entity with documentation and orderly handover.

05 · External view

Permanent fresh perspective.

The external department sees the business with perspective. It doesn't get contaminated by internal inertia. Brings judgement that is hard to have from within.

06 · Scalability

It grows with you.

If the business grows, the external department grows with you (more hours, more profiles, more scope). Without having to hire one person at a time and train each one.

Real cases

External departments in real organisations.

Winery · 3 years of retainer

Full marketing without hiring.

Family winery without marketing department. Monthly retainer covering strategy, execution, coordination with digital and PR agency. Sustained 18% annual growth.

Industrial B2B · 18 months

Transition to internal team.

B2B company that needed marketing but wasn't clear on what profile to hire. External department for 18 months + transition to internal team with clear judgement.

Professional services · active retainer

Senior marketing for practice.

Traditional professional practice without serious marketing. Retainer providing strategic leadership + external agency coordination. Qualified acquisition tripled in two years.

Operational structure

How it fits into your operation.

Committee

Decision

Governance framework and quarterly priorities.

Marketing leadership

Plan + agenda

Operational translation with KPIs and owner per initiative.

Team and agencies

Execution

Day-to-day campaigns, content and measurement.

When you need it

Signals that say it's the right time.

The external department delivers particular value in these four scenarios. Outside them, hiring internally usually makes more sense:

01

Your turnover doesn't justify a full marketing team

Companies with turnover between €1m and €15m where a 3-5 person department is expensive but a single internal profile is insufficient. The external one covers the gap.

02

You don't have a senior internal profile available

If no reasonably hireable senior profile exists in your territory, the external option brings that seniority from day one — without having to wait and train.

03

Your structure is about to change

Merger, sale, expansion, generational handover. Transition moments where setting up an internal department is premature. The external option provides continuity while the future structure is decided.

04

You need to look at the business with external perspective

Family or very consolidated companies that need a view hard to have internally. The external option brings that freshness as an intrinsic part of the work.

Frequently asked questions

What I get asked most about this service.

How is this different from an agency?+

An agency executes projects. The external department is the full marketing function — including strategy, agency coordination, budget and reporting to leadership. It covers what an agency does not: the strategic and leadership piece.

How much does a retainer cost?+

It depends on dedication and intensity. An external department retainer for an SME falls within manageable monthly budgets. For mid-sized companies with more active operations, it rises proportionally. We discuss in the first session.

Do you work with one client or several?+

Several, simultaneously but with clear dedication. Each client has fixed day(s) assigned. Client diversity is an advantage — not a drawback — because it brings cross-pollination of learning.

Can I cancel the contract easily?+

Minimum initial commitment is 12 months (a shorter strategic retainer makes no sense). After that, annual renewal with reasonable notice. Exit should never be traumatic.

Would you take your clients with you if you left?+

No. Client relationships belong to the company, not the external consultant. Orderly handover at the end of the relationship is part of the ethical commitment of the service.

Next step

Shall we talk about your specific case?

First 45-minute session, free of charge and no commitment. If we fit, I send you a detailed proposal within 5 days. If we don't, you take away a useful initial diagnosis.